_Experience
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Product Designer > Atlassian
01. 2022 - Present
Working within a cross-functional team and triad model on Jira Software, responsible for ideation, design, research, testing, and shaping future vision to enhance user experience and deliver new features.
Key highlights include:
- Led the research and design for implementing Inline editing on the Board and Backlog, resulting in 70% of monthly updates being made inline in Backlogs and a 1.3-second reduction in update time.
- Led the end-to-end design for Bulk Operations in Backlog, a year-long project involving multiple design iterations across 7 teams and up to 12 engineers. The final release resulted in a 10% increase in task completion rate and reduced the average completion time to 22 seconds (as of Dec-Jan 2023/24).
- Improved design processes and increased productivity across the wider design organisation by serving as the DRI for the Jira Software UI Kit, collaborating closely with the Atlassian Design System team.
- Influenced design direction by strategically driving innovation and modernisation of Jira UI, designing various Jira experiences using the new product design language, and informing the Atlassian Design System Foundations and Components by stress-testing the visual design language across Jira.
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Product Designer > Gumtree Australia 02. 2020 - 12. 2021
Collaborated within a cross-functional team, including product, design, engineering, and QA to research, design, test, and scale features across web and mobile apps. Led the initiative to create a comprehensive design system from the ground up and led the transformation of the 'Sell Your Item' experience, ensuring modernisation and improved usability.
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UX/UI Designer > SAI Global 07. 2019 - 02. 2020
Project based role within a cross-functional team migrating from legacy to cloud infrastructure. Responsible for redesigning and validating design solutions for the in-house product: i2i - Standards and Document Management. Implemented streamlined design processes for the team and established a comprehensive design system.
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UX/UI Designer > Present Company 10. 2017 - 06. 2019
Collaborated within a cross-functional team in a digital agency, engaging with diverse projects and clients. Responsibilities included leading ideation workshops, conducting user interviews, creating prototypes, and developing comprehensive design systems for new clients.
Key projects:
- Taronga Zoo website redesign
- New South Wales government Procurement portal
- Oporto loyalty app.
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UX/UI Designer > Analog Folk 08. 2017 - 10. 2017
_ E-Commerce Manager > Incu02. 2017 - 05. 2017
_Education
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User Experience Design Immersive > General Assembly
02. 2017 - 05. 2017
10 weeks / 400 hours of intensive, hands-on learning with lead UX practitioners
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Bachelor of Design > Auckland University of Technology 03. 2010 - 02. 2012
Visual Communication Design, Illustration, Photography
_References and Portfolio
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Please reach out > sj.amy.kang@gmail.com
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